These terms outline what you can expect from Goldeen when commissioning art from her, what Goldeen expects from you, and how important potential issues are resolved. If you have any questions, or would like to request a quote or just chat about a project, simply send her an email.
Rates and Estimates
The following rates and estimates are in USD and do not include VAT or sales tax. The client is responsible for remitting applicable taxes to their respective tax authorities. Prices do include payment processing fees. Unless otherwise specified, rates and estimates are for Personal Use rights only. Commercial Reproduction rights must be purchased separately.
Cost of a commission will be determined based on content and media and may vary depending on the situation. A predetermined Flat Rate may apply to simple types of work, such as a Brush Pen Sketch or Pencil Drawing, while more complicated pieces will be estimated using the hourly rate of $100 for the first hour, and $80 for every subsequent hour. Commercial Reproduction rights are calculated from a percentage of the final quote and vary according to the scope of rights being purchased.
All rates and estimates include an interview with the artist and progress pictures for client feedback, if needed. A final quote will be presented to the client before proceeding, and the artist will endeavor to work within that quote. A Flat Rate fee does not cover extensive revisions. Any work beyond the final quote may be charged at $80 per hour, at the discretion of the artist. In any case the artist will notify the client if a request or revision will incur additional charges.
Free estimates and a list of current Flat Rates can be obtained by emailing the artist with a description of your project, preferred medium, and any reference pictures or Commercial Reproduction rights needed, if applicable.
Payment
Flat Rate pieces and pieces up to $100 are to be paid in full before work begins.
Larger commissions over $100 are to be at least 50% paid before work begins, with the balance due on or before completion. Client and artist may arrange payment plans if desirable. Any work requested after completion will be charged at $80 per hour, at the discretion of the artist. Client will be notified before work is done, if so. Finished art will not be delivered until paid in full.
Tipping is not expected but is graciously accepted—whatever the amount.
The client will receive an invoice for their records, and may render payment via PayPal, Credit or Debit Card, Apple Pay, or personal check.
Refunds
If a Flat Rate piece cannot be completed the client will be refunded in full. If a quoted piece cannot be completed the client will only be charged for the work done, and may be refunded in full at the artist’s discretion.
The artists reserves the right to cancel a commission at any time for any reason. If so, any payment (less work done) will be refunded to the client, along with the commission if significant work has been done.
The client may cancel their commission at any time and for any reason, but will only receive a refund if they do so within 30 days of placing their order. If the client cancels their order within 30 days they may receive up to a full refund, less any work that has been done. They will also receive the commission if significant work has been completed.
Payments for orders canceled after 30 days, including down payments on orders for which no work has been done, are not refundable. Arrangements may be made to pospone a project or apply credit to a future one if desired.
Deliveries
Upon completion of the work the client will receive a high resolution digital image of the art, and the tangible original, if applicable. Shipping fees will be included in the rate or quote, added as a line item, or billed separately, if needed. If no valid shipping address is provided or applicable shipping fees paid within 90 days (three months) from completion of the work, the artist reserves the right to sell, give away, or otherwise dispose of the original at their own discretion.
Rights and Permissions
For Personal-Use Commissions, the client receives the right to: Reproduce, modify and display the art and progress pictures in any way provided they receive no monetary benefit and credit is provided to the artist. Client may also make prints for their own private use, and sell the original if they so desire.
Artist credit may be provided to:
@GoldeenOgawa (Twitter, Instagram) or goldeenogawa.com
Artist reserves the rights to: Reproduce, modify and display the art in any capacity, including selling prints of said art, licensing the rights to third parties and to use it in their portfolios or for promotion. The client may request to restrict these rights in whole or in part. Some restrictions may affect the cost of the commission.
The artist reserves the right to refuse a commission for any reason.
These terms cover the principle considerations for commissioning artwork from Goldeen Ogawa and may be amended as needed.
If you have any questions or would like to request an estimate, order a commission, or purchase reproduction rights to existing work, please contact the artist!
